Returns & Exchanges
At NEOCLASSICS, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn, original-condition garments.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
Ship the Package
Download and print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing